Customer Issue: Broken track.
Our Solution: Our expert took note of where the original track was and marked it with extensive precision to ensure the new one would be properly aligned. She then removed the damaged track from the system and put in the fresh one.
Customer Issue: Broken rollers.
Our Solution: Our expert carefully opened up the door's track to remove every one of the rollers and inspect them to ensure they were indeed the problem. They were each replaced with new ones before the track was securely closed up.
Customer Issue: Garage door not working smoothly due to a cable that had been frayed by a worn pulley.
Our Solution: We replaced both the cable and pulley and made sure to properly balance the door.
Genie Opener Repair
Customer Issue: Genie ChainLift 450 opener not responding to wall switch or remote control.
Our Solution: We opened the motor to check the components and found the logic board had burned out. We replaced it with a Genie model 20380R.S control board.
Customer Issue: Garage door was opening unevenly.
Our Solution: We knew we were probably dealing with worn or broken springs, so we arrived with the spare parts and finished the replacement work in under an hour.